Tech giant IBM has signed a settlement with Lenovo, a PC maker in China, to use blockchain technology in its...
Read moreLenovo is turning to its longstanding partnership with IBM to improve its customer support with blockchain and AI-powered equipment. Under...
Read moreCompanies nowadays are searching for as many facts about their clients as they can collect. That fact offers the perception...
Read moreThe more complex the client is going through, the more crucial it is to step up for the customer at...
Read moreA new NJ TRANSIT czar has been appointed to enhance the rider experience. CBS2's Meg Baker met with the brand-new...
Read moreIf you lead a consumer achievement team, you, in all likelihood, locate yourself frequently questioning how to improve customer service....
Read moreThere's constantly been a clear link between your experience and winning and retaining customers. 79% of purchasers stated they'd switch...
Read moreApple has made getting into the App Store easier than ever, but that doesn't mean keeping a customer happy is...
Read moreWe're changing the way you experience UberEATS. Today, we're unveiling UberEATS Prime, a new tier of service that features a...
Read moreCustomer carrier is becoming increasingly complex, and customer engagement methods are continually changing. Products and offerings are becoming more complicated...
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