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Customer Service

UberEats – Customer Service That Really Makes an Impact

by Ana Vaughn
December 10, 2022
Customer Service

Keep These three Things in Mind When Introducing Chatbots to Customer Service

September 5, 2022
Customer Service

Three unique uses of automation in customer services

September 4, 2022
Customer Service

When nearby customer service is genuinely, truely horrific

August 29, 2022
Home Category Services Customer Service

Customer Service

‘Service with a grin’? Faking emotions at work makes you drink greater, study shows
Customer Service

‘Service with a grin’? Faking emotions at work makes you drink greater, study shows

by Ana Vaughn
August 29, 2022
0

That fake smile should result in an accurate heavy pour after work. Buzz60's Sean Dowling has extra. Buzz60 A latest...

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Please Don’t Hold: How to Improve Customer Service in 2019
Customer Service

Please Don’t Hold: How to Improve Customer Service in 2019

by Ana Vaughn
August 29, 2022
0

Did you realize that more than half of Americans have scrapped a plan to buy something due to poor customer...

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Investing in Personalization Pays Off in Customer Service
Customer Service

Investing in Personalization Pays Off in Customer Service

by Ana Vaughn
August 29, 2022
0

Companies nowadays are on the hunt for as many facts approximately their clients as they can collect. That fact offers...

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IBM, Lenovo sign deal for customer service blockchain
Customer Service

IBM, Lenovo sign deal for customer service blockchain

by Ana Vaughn
August 29, 2022
0

Tech giant IBM has signed a settlement with Lenovo, a PC maker in China, to use blockchain technology in its...

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Lenovo faucets IBM’s cognitive and blockchain equipment to improve customer service
Customer Service

Lenovo faucets IBM’s cognitive and blockchain equipment to improve customer service

by Ana Vaughn
August 29, 2022
0

Lenovo is turning to its longstanding partnership with IBM to improve its customer support with blockchain and AI-powered equipment. Under...

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10 Examples Of Over-The-Top Experiences In Customer Service
Customer Service

10 Examples Of Over-The-Top Experiences In Customer Service

by Ana Vaughn
August 29, 2022
0

The more complex the client is going thru, the extra crucial it's far to step up for the customer at...

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NJ TRANSIT’s New Customer Service Chief Promises Change Amid Riders’ Growing Frustration
Customer Service

NJ TRANSIT’s New Customer Service Chief Promises Change Amid Riders’ Growing Frustration

by Ana Vaughn
August 29, 2022
0

A new NJ TRANSIT czar has been appointed to enhance the rider experience. CBS2's Meg Baker met with the brand...

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How higher customer support delivers economic ROI
Customer Service

How higher customer support delivers economic ROI

by Ana Vaughn
August 29, 2022
0

There's constantly been a clean link between the experience you offer and winning and retaining customers. 79% of purchasers stated...

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Beyond The Basics: How To Improve Customer Service
Customer Service

Beyond The Basics: How To Improve Customer Service

by Ana Vaughn
August 29, 2022
0

If you lead a consumer achievement team, you in all likelihood locate yourself frequently questioning a way to improve customer...

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