Customer Service

Did you realize that more than half of Americans have scrapped a plan to buy something due to poor customer...

Companies nowadays are on the hunt for as many facts approximately their clients as they can collect. That fact offers...

Tech giant IBM has signed a settlement with Lenovo, a PC maker in China, to use blockchain technology in its...

Lenovo is turning to its longstanding partnership with IBM to improve its customer support with blockchain and AI-powered equipment. Under...

The more complex the client is going thru, the extra crucial it's far to step up for the customer at...

A new NJ TRANSIT czar has been appointed to enhance the rider experience. CBS2's Meg Baker met with the brand...

There's constantly been a clean link between the experience you offer and winning and retaining customers. 79% of purchasers stated...

If you lead a consumer achievement team, you in all likelihood locate yourself frequently questioning a way to improve customer...