• Home
  • About Us
  • Contact Us
  • Cookie Policy
  • DMCA
  • Disclaimer
  • Terms of Use
World Magazine Media KS
  • Home
  • Business
    • Gold
    • Market
    • Money
    • Stock
  • Food
    • Dessert
    • Drinks
    • Fast food
    • Kids
    • Recipe
  • Health
    • Diet
    • Exercise
    • Fitness
  • Lifestyle
    • Fashion
    • Music
    • Sports
    • Travel
  • Services
    • Care Services
    • Cleaning Services
    • Customer Service
    • Errand Services
    • Home Services
    • Office Services
    • Online Services
    • Transport Service
    • Writing Service
  • Technology
  • Contact Us
  • Pages
    • About Us
    • Cookie Policy
    • DMCA
    • Disclaimer
    • Terms of Use
    • Privacy Policy
No Result
View All Result
  • Home
  • Business
    • Gold
    • Market
    • Money
    • Stock
  • Food
    • Dessert
    • Drinks
    • Fast food
    • Kids
    • Recipe
  • Health
    • Diet
    • Exercise
    • Fitness
  • Lifestyle
    • Fashion
    • Music
    • Sports
    • Travel
  • Services
    • Care Services
    • Cleaning Services
    • Customer Service
    • Errand Services
    • Home Services
    • Office Services
    • Online Services
    • Transport Service
    • Writing Service
  • Technology
  • Contact Us
  • Pages
    • About Us
    • Cookie Policy
    • DMCA
    • Disclaimer
    • Terms of Use
    • Privacy Policy
No Result
View All Result
World Magazine Media KS
No Result
View All Result
Home Services Customer Service

IBM, Lenovo sign deal for customer service blockchain

Ana Vaughn by Ana Vaughn
August 30, 2023
in Customer Service
0

Tech giant IBM has signed a settlement with Lenovo, a PC maker in China, to use blockchain technology in its customer service platform. According to the click launch, IBM is trying to assist Lenovo’s Data Center Group in following the blockchain generation to support its purchaser offerings structures. IBM states that this partnership will help improve customer service operations, which might be steeply priced and inefficient.

Businesses spend about $1—3 trillion on over 265 billion client service calls every 12 months. At least half of the services requested are never actualized. However, with this new gadget, IBM hopes to reduce the number and resolve many problems in the enterprise. The tech will oversee hardware and software to deliver chains in statistics facilities. IBM also planned to add Virtual Assistant for Technical Support, a Client Insight Portal tool with various personalizations and augmented truth tech.

IBM, Lenovo sign deal for customer service blockchain 1

While speaking approximately the generation, Laura Laltrello, Vice President and General Manager, stated:
“The organization today is ready with the latest technology answers built to provide customers great help and supply an international-magnificence consumer enjoy. We are looking ahead to working with IBM to take the subsequent step with our clients to deliver a customized and seamless experience that ensures we retain to supply industry-leading patron satisfaction in facts center assist.”

IBM introduced the Virtual Assistant for Technical Support, designed to accumulate recommendation solutions to ask clients questions about service problems. In addition, the system will even have to get the right of entry to crucial client data. The press launch further explains that Lenovo consumers may be able to connect to a digital assistant created via IBM through the technology. This modern tech will provide a purchaser-purchaser-generated help system with herbal language abilities and contextual recognition.

Vivek Mahajan, IBM General Manager of Technology Support and Services, said:

“Data can have a remarkable effect on the corporation, and artificial intelligence can take customer service to a new personalization stage. This global collaboration with Lenovo, in addition, strengthens our lengthy-standing courting and could assist in empowering technicians in every corner of the globe to help deliver career excellence through the usage of the energy of Blockchain and Cognitive Computing.”

Previous Post

Investing in Personalization Pays Off in Customer Service

Next Post

Please Don’t Hold: How to Improve Customer Service in 2019

Ana Vaughn

Ana Vaughn

Zombie buff. Extreme travel aficionado. Creator. Subtly charming twitter nerd. Introvert.Spent several years exporting country music in Naples, FL. Spent a weekend building squirt guns in Mexico. Developed several new methods for managing jungle gyms on the black market. Spent the 80's investing in Slinkies in the aftermarket. At the moment I'm researching Roombas for the government. A real dynamo when it comes to promoting etch-a-sketches on the black market.

Next Post
Please Don’t Hold: How to Improve Customer Service in 2019

Please Don't Hold: How to Improve Customer Service in 2019

No Result
View All Result

New Post

  • ICO Launches Consultation on Age-Appropriate Design: A Code of Practice for ISS

    0 shares
    Share 0 Tweet 0
  • A Food Pyramid for Kids’ Media Consumption

    0 shares
    Share 0 Tweet 0
  • India’s Online Food Delivery Market by Operation Type, City, Ordering Platform, Cuisine & Companies (2019-2023) – ResearchAndMarkets.Com

    0 shares
    Share 0 Tweet 0
  • On-Demand Home Services Market Analysis 2019 : Handy, Hello Alfred, Helpling, YourMechanic

    0 shares
    Share 0 Tweet 0
  • ‘Tank Road one of the maximum infamous faux items market’

    0 shares
    Share 0 Tweet 0

Popular Post

4 Steps to Take if You’re Losing Hair Rapidly

4 Steps to Take if You’re Losing Hair Rapidly

September 20, 2023
Skilled Nursing Care Services Market to Register a Stout Growth via End 2023

Skilled Nursing Care Services Market to Register a Stout Growth via End 2023

August 31, 2023
Google Trips Now Puts All Your Travel Planning in One Place

Google Trips Now Puts All Your Travel Planning in One Place

September 8, 2023
  • Home
  • About Us
  • Contact Us
  • Cookie Policy
  • DMCA
  • Disclaimer
  • Terms of Use

© 2023 wmmks - All Rights Reserved

No Result
View All Result
  • Home
  • Business
    • Gold
    • Market
    • Money
    • Stock
  • Food
    • Dessert
    • Drinks
    • Fast food
    • Kids
    • Recipe
  • Health
    • Diet
    • Exercise
    • Fitness
  • Lifestyle
    • Fashion
    • Music
    • Sports
    • Travel
  • Services
    • Care Services
    • Cleaning Services
    • Customer Service
    • Errand Services
    • Home Services
    • Office Services
    • Online Services
    • Transport Service
    • Writing Service
  • Technology
  • Contact Us
  • Pages
    • About Us
    • Cookie Policy
    • DMCA
    • Disclaimer
    • Terms of Use
    • Privacy Policy

© 2023 wmmks - All Rights Reserved